Landfill nation: What makes consumers
less likely to recycle?
Consumers are more likely to toss a dented can or a chopped-up
piece of paper into the trash than to recycle it, according to a new study in research
that examines recycling habits.
Although products that have changed shape are still recyclable,
the likelihood of a consumer recycling a product or throwing it in the trash
can be determined by the extent to which it has been distorted during the
consumption process.
The study looked at how consumers treat products that have gone
through physical changes during and after consumption that "distort"
the product (but do not affect its recyclability). For example, a piece of
paper might get crumpled up or torn into smaller pieces, or an aluminum can
might get crushed or dented. And when that happens, people are less likely to
recycle.
In one study, participants were asked to evaluate a pair of
scissors. Some were asked to cut either one or two sheets of paper into smaller
pieces, while other consumers were given a sheet of paper and asked to evaluate
the scissors without cutting the paper.
Everyone was then asked to dispose of the paper on the way out
(next to the exit were two identical bins, one for trash and one for
recycling). Consumers recycled the whole sheet of paper more often than the
smaller pieces (regardless of the total amount of paper).
Around the world, more than two billion tons of trash is generated
each year, with the United
States throwing away more than any other
country. Understanding why consumers throw recyclable products into the garbage
instead of recycling them could help companies and public policy makers find
novel ways to encourage consumers to step up their recycling efforts.
These findings point to important outcomes of the post-consumption
process that have been largely ignored and provide initial insight into the
psychological processes influencing recycling behavior, the study concluded.
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